Notice: Our Carolina Place Mall location is now open! We are still in the process of restocking with even more fine selections. Stop by soon.
A:We offer only the finest porcelain and pottery. Many pieces are exclusive to LWQ such as Da Jing ceramics. We are not a store, but an art gallery.
Q:Why do I see similar items for lower prices at other retailers?
A:There are many different levels of quality. Most of the items other stores carry are slipcasted or mass produced by machine. Not only are our pieces carefully hand picked, but each one is hand made and or painted by skillful master potters. Our pieces are not merely decoration, but also are works of art. A cheaply priced piece usually means a lack in quality.
Q:What is Jingdezhen Porcelain?
A:Most of our porcelain pieces are 100% hand made from Jingdezhen China. Jingdezhen is known as the Porcelain capital of the world and has been producing fine China porcelain for 1000 years. In fact, porcelain originated in Jingdezhen.
Q:What is DaJing Pottery?
A:DaJing Pottery comes from the famous Chinese Pottery Art Studio named "Da Jing", which means Big Fountain in Chinese. Each piece is designed by educated art masters and are extremely limited. Each piece you see here, we only have one or two of. We are currently the only importer of DaJing pottery in the United States.
Q:What is Ru Porcelain?
A:Ru porcelain was exclusively for imperial use. It was produced on a small scale within a twenty-year period, and artisans familiar in its production techniques were few. There are believed to be just 60 pieces of Ru porcelain in existence. Of all ancient Chinese ceramics, those made in the Ru kilns are the most precious, mainly because they are so rare. A mere fragment of Ru kiln porcelain sells about US $122 USD. We currently carry high class replicas of these Ru Porecelains.
Q:What do you mean when you say that a piece is 100% hand made?
A:When we say 100% hand made, we mean it was hand thrown, hand fired, hand glazed, and hand painted. This is what makes our vases unique art pieces.
Q:I am interested in a certain piece, but plan to purchase later. Will you still have this piece in stock?
A:We cannot guarantee that the piece will be in stock. This is because all of our pieces are hand crafted, so each and everyone is unique. This is a benefit as it is guaranteed that no one will have a piece just like yours. However, similar pieces will be available.
Q:What kind of porcelian and pottery items do you carry?
A:We carry all types. We currently have sculptures, vases, and plates.
Q:If I am not satisfied with my purchase, can I return it?
A:We are proud to offer a 100% satisfaction guarantee. This means that for any reason you are not satisfied with either the transaction, or the piece itself, you may request an exchange or full refund within 30 days. Simply visit our store location, or ship it back to us.
Shipping Information
We offer a varity of shipping methods. Upon checkout, you can choose which method suits you best. Shipping rates are based on weight. We also ship internationally. All orders should be filled from our warehouse within 3 days and be shipped out within 5 days.
Refund, Returns, and Cancellation Policies
Customer Satisfaction is 100% guaranteed by LWQ Porcelain Plus on both products and services. You may return or exchange your purchase to any of our retail locations within 30 days of purchase.
At LWQ porcelain Plus, we reserve the right, at any time, to modify, alter, or update this policy. Your order constitutes an agreement to be bound by such modifications, alterations, or updates to this policy. Our ultimate goal is for you to be satisfied with your LWQ Porcelain Plus shopping experience and purchases.
If you have any feedback or suggestion, please give us a call at (704)568-8948 or send email to service@lwqpp.com.
Frequently Asked Questions
Q:What makes LWQ Porcelain Plus so different from others?