This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
Privacy Policy At LWQ porcelain plus and lwqpp.com, we are committed to providing excellent customer service and outstanding value in fine porcelain while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, and dates of special occasions related to you or people you buy gifts for (e.g., birthdays). Under no circumstances do we sell or rent this information to other businesses, and we strictly protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in LQW porcelain plus. Our Privacy Policy is explained in more detail below.
1. What information does lwqpp.com collect from our online customers?
For those individuals who visit our site, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. We cannot use that data to identify you. For those who register to receive email promotions, we collect your email address and name and mail address if you choose to provide it.
2. Does lwqpp.com use 'cookies'?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance. We do not retain any individualized information as a result of our use of cookies.
3. How does lwqpp.com use the individualized information that we collect?
In addition to using the information referenced above to send you email communications, we also retain your name, address, and email address in our customer database. We use that information, from time to time, to contact you concerning our products, services, sales or special promotions of lwqpp.com or LWQ porcelain plus store locations. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, email address or phone number provided below:
LWQ Porcelain Plus Inc. Customer Service 5427 Sharon Amity Road. Charlotte, NC 28215 or 704-568-8948 or Contact Us
We currently send emails only to those lwqpp.com customers who request that we provide them with information about our products and services. If you have previously requested such emails, but have changed your mind, contact us by one of the methods referenced above or by unsubscribing to the lwqpp.com email you receive.
Please be advised that since promotions may already be in process at the time of your request, it may take up to ten weeks before all contacts cease. As a result, you may receive mail or other solicitations from LWQ porcelain plus during that ten-week period. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.
4. How is the information lwqpp.com collects stored and what security procedures do we have in place to protect the confidentiality of that information?
Currently, the lwqpp.com customer information that we maintain is stored in our internet database and in our corporate customer database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. Those employees that do have access are required to abide by our privacy policy. We also require that those third parties who provide services to us and may have access to customer information (such as mail vendors) share our commitment to maintaining your privacy and adhere to our company's nondisclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.
In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. We use secure server technology to keep your personal information as secure as possible. Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.
5. How does lwqpp.com protect the safety and privacy of children?
We do not knowingly collect or store information on children under 13 years of age from our web site. If we learn that a child has requested email communication without his or her parent's consent, we immediately, upon parental request, remove all information concerning the child from our database. For more information about the COPPA and privacy issues concerning children, you may visit http://www.ftc.gov/kidzprivacy
6. Will lwqpp.com privacy policy change?
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made, and the change will be highlighted within the privacy policy. You are welcome to refer to this policy each time you are visiting Lwqpp.com or considering making a purchase at one of our store locations.
7. Security
Secure Sockets Layering (SSL)
Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.
Warning about Fraudulent Emails
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
Safe Shopping Guarantee
Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Update: Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
If you have any questions or concerns about our privacy policy, please Contact Us.
Privacy Policy At LWQ porcelain plus and lwqpp.com, we are committed to providing excellent customer service and outstanding value in fine porcelain while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, and dates of special occasions related to you or people you buy gifts for (e.g., birthdays). Under no circumstances do we sell or rent this information to other businesses, and we strictly protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in LQW porcelain plus. Our Privacy Policy is explained in more detail below.
1. What information does lwqpp.com collect from our online customers?
For those individuals who visit our site, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. We cannot use that data to identify you. For those who register to receive email promotions, we collect your email address and name and mail address if you choose to provide it.
2. Does lwqpp.com use 'cookies'?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance. We do not retain any individualized information as a result of our use of cookies.
3. How does lwqpp.com use the individualized information that we collect?
In addition to using the information referenced above to send you email communications, we also retain your name, address, and email address in our customer database. We use that information, from time to time, to contact you concerning our products, services, sales or special promotions of lwqpp.com or LWQ porcelain plus store locations. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, email address or phone number provided below:
LWQ Porcelain Plus Inc. Customer Service 5427 Sharon Amity Road. Charlotte, NC 28215 or 704-568-8948 or Contact Us
We currently send emails only to those lwqpp.com customers who request that we provide them with information about our products and services. If you have previously requested such emails, but have changed your mind, contact us by one of the methods referenced above or by unsubscribing to the lwqpp.com email you receive.
Please be advised that since promotions may already be in process at the time of your request, it may take up to ten weeks before all contacts cease. As a result, you may receive mail or other solicitations from LWQ porcelain plus during that ten-week period. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.
4. How is the information lwqpp.com collects stored and what security procedures do we have in place to protect the confidentiality of that information?
Currently, the lwqpp.com customer information that we maintain is stored in our internet database and in our corporate customer database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. Those employees that do have access are required to abide by our privacy policy. We also require that those third parties who provide services to us and may have access to customer information (such as mail vendors) share our commitment to maintaining your privacy and adhere to our company's nondisclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.
In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. We use secure server technology to keep your personal information as secure as possible. Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.
5. How does lwqpp.com protect the safety and privacy of children?
We do not knowingly collect or store information on children under 13 years of age from our web site. If we learn that a child has requested email communication without his or her parent's consent, we immediately, upon parental request, remove all information concerning the child from our database. For more information about the COPPA and privacy issues concerning children, you may visit http://www.ftc.gov/kidzprivacy
6. Will lwqpp.com privacy policy change?
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made, and the change will be highlighted within the privacy policy. You are welcome to refer to this policy each time you are visiting Lwqpp.com or considering making a purchase at one of our store locations.
7. Security
Secure Sockets Layering (SSL)
Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.
Warning about Fraudulent Emails
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
Safe Shopping Guarantee
Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Update: Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
If you have any questions or concerns about our privacy policy, please Contact Us.
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